Velo Music wants to make your shopping experience as convenient as possible and best of all, most items are eligible for free shipping and free returns, meaning you can shop worry-free.
For products available for purchase through our site and NOT on Amazon, we have a 30 day no hassle return policy. If you are not satisfied with your item please return it within 30 days of delivery to receive a full refund.
All products available for purchase through our site qualify for free shipping with tracking information.
Processing time includes order verification, quality check and packaging. All orders are sent to the warehouse for dispatch within 24 hours after the order is placed. All US orders are processed and delivered using US Postal Service. After processing and leaving the warehouse, expected delivery time is 5-10 days to arrive at the destination but can take longer from time to time.